The Eldoret Water and Sanitation Company has agreed to dialogue with residents over its decision to raise water tariffs by more than 300 per cent.
Top officials of the county-owned utility, led by CEO Lawrence Tanui, will today meet with individuals and consumer groups in Eldoret to chart a possible review of the new charges, which have already triggered protests.
“We have the mandate to implement the tariffs, but we are ready to dialogue with consumers so we reach an amicable solution,” he said, adding the company was open to adjusting the tariffs through consultation.
The move follows mounting pressure on Uasin Gishu Governor Jonathan Bii, who directed Eldowas to urgently engage residents and submit a report within 21 days.
“The matter has been brought to my attention and I find it necessary that all stakeholders engage constructively to work towards a fair and lasting solution,” Bii said in a statement.
He reaffirmed his commitment to clean and affordable water, promising expansion of water infrastructure to match the region’s growing population.
The standoff came days after the High Court lifted earlier orders that had suspended the tariff increase.
Justice Emmanuel Washe struck out a petition filed by residents, ruling the court lacked jurisdiction under the Water Act.
Unbowed, consumers have vowed to appeal. Community leaders, including Muslim cleric Abubakar Bini and activist Kipkorir Menjo, warned that residents were prepared to take to the streets if the hike is not reversed.
“Water is life. If President William Ruto does not intervene to stop this abnormal increase, we will have no option but to fight for our rights,” Bini declared.
Menjo, who was among those who sued Eldowas and the Water Services Regulatory Board, said while residents were open to dialogue, they would use “all other means possible” to block what they see as an unjust assault on their right to water.
The outcome of today’s talks could determine whether the row simmers into full-blown street protests or yields a compromise that balances service delivery with affordability.
