AI use in Kenya: Top concerns

In Kenya's rapidly expanding Artificial Intelligence landscape, where 96% of organizations have embarked on their AI journey, the focus is now shifting to managing critical risks. According to a survey of 301 business leaders, top concerns revolve around data integrity and governance.

The primary worries for business leaders are protecting vital information and maintaining public trust.

These concerns include the risk of Customer Data Breaches, the need for robust Employee Data Protection, and the imperative of Compliance with Regulations.

Furthermore, organizations are deeply worried about Reputational damage from privacy incidents, recognizing that public trust is fragile in a digital world.

To effectively address these risks and harness AI’s potential, Kenya is focusing on Five pillars of AI Excellence: Youthful Leadership: Leveraging the insights of digital-native decision-makers, privacy Excellence: Establishing strong governance frameworks, strategic Partnerships: Collaborating to overcome resource constraints, skills Investment: Building sustainable, in-house capabilities and regulatory Proactivity: Treating compliance not as a burden, but as a competitive advantage.