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JEMIMA NGODE: Is Human Resources a calling or profession?

In many organizations, HR departments serve as the backbone, facilitating essential functions that contribute to the organization’s success.

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by JEMIMA NGODE

Star-blogs14 March 2025 - 13:47
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In Summary


  • HR professionals are trained in various techniques and methodologies that enable them to manage the workforce effectively, ensuring that organizations run smoothly.
  • Most of them are degree holders in human resources, business administration, or related fields. 
Radio Africa Group human resource manager Jemima Ngode speaking during the non-HR training session at Westwood hotel, Nairobi on March 14, 2025/LEAH MUKANGAI

As the landscape of work continues to evolve, the role of Human Resources (HR) is increasingly scrutinized and celebrated in equal measure.

But even so, is HR merely a profession? Does it embody a deeper calling for those who choose to enter this field?

At its core, HR is a profession that encompasses a wide range of responsibilities, including recruitment, employee relations, performance management, and compliance with labor laws.

HR professionals are trained in various techniques and methodologies that enable them to manage the workforce effectively, ensuring that organizations run smoothly.

Most of them are degree holders in human resources, business administration, or related fields. They also seek various relevant certifications to enhance their expertise.

In many organizations, HR departments serve as the backbone, facilitating essential functions that contribute to the organization’s success.

They help to build company culture, drive employee engagement initiatives, and develop training programs aimed at skill enhancement.

 In this regard, HR can be viewed as a systematic approach to managing people, which aligns with the definition of a profession.

However, beyond the checklists and processes lies a more profound aspect of HR: the intrinsic desire to serve, support, and empower individuals within the workplace.

For many HR professionals, their work transcends the confines of a job; it is a calling.

The most successful HR professionals often possess an innate ability to empathize with employees and foster an inclusive environment where everyone can thrive.

These HR practitioners are not just concerned with filling positions or meeting quotas; they are genuinely invested in the lives of their colleagues.

They play a pivotal role in mentoring staff, advocating for their needs, and promoting work-life balance.

Furthermore, they often champion diversity and inclusion initiatives, driven by the belief that a diverse workforce enriches the organizational culture and contributes to overall success.

The beauty of HR lies in its duality. It requires a mix of technical skills, soft skills, and emotional intelligence, making it an appealing career choice for those who view work as a means to make a difference in people’s lives.

The best HR leaders understand that cultivating relationships and maintaining a positive workplace atmosphere can lead to improved employee satisfaction and retention.

Organizations that recognize HR as both a profession and a calling are likely to foster a supportive environment where employees feel valued and heard.

As businesses continue to navigate uncertain times, the role of HR will become even more critical—not just in terms of strategy and compliance but as a beacon of support for employees seeking guidance and understanding.

In summary, Human Resources is both a profession and a calling.

It is a field that requires knowledge and expertise, but it is equally driven by passion and a desire to create a fulfilling work environment.

As we move forward in an ever-evolving workforce landscape, acknowledging the dual nature of HR will be crucial in shaping organizations that prioritize not only productivity but also the well-being of their employees.

In the end, whether viewed as a profession, a calling, or a combination of both, those in HR will continue to play an essential role in influencing the workplace of tomorrow.


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