CHRPK JEMIMA NGODE: Employee wellbeing and organizational resilience in Kenya

As Kenyan businesses navigate a rapidly changing environment, the importance of employee well-being has never been clearer.

In a country where economic challenges and social dynamics impact daily life, fostering organisational resilience through prioritising employee well-being is essential.

This week, we explore how Kenyan organisations can foster a supportive culture that enhances both employee satisfaction and resilience.

Employee Wellbeing in the Kenyan Context

Employee well-being is multifaceted, encompassing physical, mental, and emotional health. In Kenya, where long working hours and high stress levels are common, organisations must actively address these areas:

• Physical Wellbeing: Initiatives such as health screenings, fitness programs, and access to nutritious meals can significantly improve staff health. For example, companies like Safaricom have implemented wellness programs that focus on holistic health.
• Mental Wellbeing: Mental health awareness is crucial. Providing access to counselling      services and stress management workshops can help employees navigate workplace pressures. Organisations should consider partnerships with local mental health professionals to offer effective support.
• Emotional Wellbeing: Creating an inclusive culture that encourages open dialogue is vital. Employees should feel safe voicing their concerns without fear of stigma. Regular check-ins and feedback sessions can foster this environment.

The Link Between Wellbeing and Resilience

A focus on employee well-being leads to a more resilient workforce. Organisations that prioritise well-being often experience:

• Increased Productivity: Healthier employees are generally more engaged and productive. For instance, studies show that companies that invest in employee wellness programs see a notable boost in performance.
• Reduced Turnover: A supportive work environment enhances employee retention. When staff feel valued and cared for, they are more likely to stay.
• Enhanced Innovation: A healthy and supported workforce is more likely to generate creative solutions and contribute innovative ideas.

Strategies for Building Organisational Resilience

1. Foster a Culture of Support
• Encourage open communication and create safe spaces for employees to share their challenges. Regular team meetings can help build trust and camaraderie.
2. Flexible Work Arrangements
• Offering flexible hours or remote work options can greatly enhance work-life balance. This flexibility is especially important in urban centers like Nairobi, where commuting can be time-consuming.
3. Continuous Learning and Development
• Invest in training programs that equip employees with skills to adapt to change. Collaborate with local educational institutions for workshops and seminars.
4. Health and Wellness Programs
• Develop programs focused on physical and mental health. For example, incorporating yoga or mindfulness sessions into the workweek can help employees manage stress.
5. Crisis Management Planning
• Prepare clear protocols for crisis situations, ensuring that all employees understand their roles. Regular training sessions can help reinforce this knowledge.
6. Recognize and Reward Resilience
• Acknowledge employees who demonstrate adaptability during challenges. Establish a recognition program that highlights both individual and team successes.

Conclusion

In the dynamic landscape of Kenyan business, prioritising employee wellbeing is not just beneficial—it’s essential for building resilience.

Organisations that invest in their workforce create a foundation for sustainable success.

By fostering a culture of wellbeing, businesses can better navigate challenges and seize growth opportunities.

Call to action

As we conclude this week’s insights, take a moment to assess your organisation’s approach to employee wellbeing.

Engage your teams in discussions about their needs and implement strategies that create a healthier, more resilient workplace. Together, we can build organisations that thrive in adversity.

CHRPK Jemima Ngode is Radio Africa Group's HR Manager.